The process leading up to the date of installation was excellent. Communication was timely and appointments were kept at an expected arrival time. The order took longer than expected to arrive at Leisure Living, but this was not an inconvenience whatsoever. The installers, headed by Lonnie, arrived on time and were courteous and kind. I would have liked them to have a better "finisher" mentality for the following reasons: 1. using drop cloths to cover my floors during removal and installation, 2. protecting the wall surfaces during trim removal to avoid peeling off paint, 3. removing existing caulk fully before reinstalling the trim and applying new caulk. It was a bit of a surprise to find peeled paint and other things needing a finishers touch when I returned home from work that evening. With that said, Josh returned with John at another scheduled time and resolved the concerns for me with excellent results. Overall, I'm pleased with the work done by Leisure Living and am looking forward to energy efficient windows and door this winter. I would definitely consider hiring them again for future projects.
Hi- My new roll in shower and new bathroom look great. Was some confusion as to how long the remodel was to take but once resolved work progressed. It took right at 8-9 days to do the work. Done well too.Thomas was the primary guy and he did great. John followed up on the final touches. Both did a fine job.Very pleased with work. The guys were nice guys. No problems Even my cats took a liking to Thomas . Thanks for job well done.
We have been very pleased to work with Leisure Living Home Improvements on the remodeling of our screened porch. The product of windows and sliding doors that they offer is excellent and went way beyond our expectations. Brian kept us informed every step of the way and the installers (Josh and crew) were super friendly and very detailed in their installation process. My husband and I are extremely happy with the way our porch turned out. I would definitely recommend this company to any one of my relatives or friends. They are the best!
Was contacted after Christmas and work began shortly after. It was a challenging project involving footings and tying into a crooked house roof structure built in 1916! I am a particular person to please on details and all of our expectations were met and exceeded, Brian was a great communicator that always got back to us and followed up on his promises.
We've had Leisure Living for a couple major renovations, and cannot find enough praise-worthy words. Their attention to detail and perfection is reassuring, with great results. They are professional, highly skilled, and cared for our home as if theirs. They were also very communicative, step by step. Our review of other vendors made it clear we would not get the same quality, detail, and care as with Leisure Living. We are available for direct conversation if desired.
I am impressed by the level of customer service this company provides. They ensure each customer is happy with is hard to find. I would definitely recommend!
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